Hello Komently Team,
I would like to suggest a feature improvement regarding the Instagram Comment-to-DM automation.
Currently, if the Instagram connection is temporarily disconnected, comments received during that period do not trigger the automation. After reconnecting Instagram, those missed comments cannot be automatically processed again, especially for automations using the "All Posts" option.
It would be very helpful if Komently could provide a feature such as:
"Retry Missed Automation" / "Process Missed Comments"
The feature could allow users to:
Detect comments that were received while the Instagram connection was disconnected.
Re-run existing automation for missed comments.
Select a specific time range to process missed comments.
Filter comments based on specific keywords.
Process missed comments from all posts or selected posts.
Example scenario:
Instagram connection was disconnected from August 20, 10:00 AM to 3:00 PM.
During that period:
200 users commented with the keyword "mau".
The automation did not run because the connection was unavailable.
After reconnecting, the user could simply click:
"Process Missed Comments"
and Komently would automatically send the existing DM automation to those users.
I believe this feature would be very valuable for users who use Komently for lead generation, because missed comments can mean missed potential customers.
Thank you for considering this improvement. π
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In Review
Feature Request
About 10 hours ago

Riska Sakinah
Get notified by email when there are changes.
In Review
Feature Request
About 10 hours ago

Riska Sakinah
Get notified by email when there are changes.