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Combined Comment Reply + DM Automation
Allow users to configure a single keyword-based automation that both replies publicly to the triggering comment and sends a separate private DM containing a message, link, free resource, or media. This will eliminate the need to create separate automations for the same campaign, simplify setup, and create a more professional experience. Users should be able to customize the public comment reply and the DM content independently within the same automation, while maintaining existing variation behavior and Meta messaging compliance.
Clearer Delivery & Success Indicators
Get a clearer view of automation performance with accurate delivery and success metrics. See how many DMs were successfully delivered, how many could not be delivered, and better understand why a message failed.
White-Label / Agency Mode
Agencies can provide Komently to their own clients under their branding. Clients manage their own accounts while the agency can access them for support. Particularly relevant to the 1,400+ member AI/automation community lead.
Follow-up / Nudge Messages
If a user receives a DM but doesn't click the CTA (e.g. “Send Access”), automatically send a follow-up after a configurable delay. This came directly from Joe and is a strong conversion feature.
Process Missed Comments
Detect comments that happened while an Instagram/Facebook connection was temporarily disconnected. Let users choose a time range and optionally filter by automation/keyword. Re-run the relevant automation for those missed comments.
Load Older Instagram Posts
Allow users to load/paginate older posts beyond the current latest-post limit. This directly addresses Aviv’s request for older posts (~11 weeks old).
Process Missed Comments Feature
Hello Komently Team, I would like to suggest a feature improvement regarding the Instagram Comment-to-DM automation. Currently, if the Instagram connection is temporarily disconnected, comments received during that period do not trigger the automation. After reconnecting Instagram, those missed comments cannot be automatically processed again, especially for automations using the "All Posts" option. It would be very helpful if Komently could provide a feature such as: "Retry Missed Automation" / "Process Missed Comments" The feature could allow users to: Detect comments that were received while the Instagram connection was disconnected. Re-run existing automation for missed comments. Select a specific time range to process missed comments. Filter comments based on specific keywords. Process missed comments from all posts or selected posts. Example scenario: Instagram connection was disconnected from August 20, 10:00 AM to 3:00 PM. During that period: 200 users commented with the keyword "mau". The automation did not run because the connection was unavailable. After reconnecting, the user could simply click: "Process Missed Comments" and Komently would automatically send the existing DM automation to those users. I believe this feature would be very valuable for users who use Komently for lead generation, because missed comments can mean missed potential customers. Thank you for considering this improvement. 🙏
Advanced Webhooks & CRM Integrations
We're expanding Komently's integrations to support more powerful lead workflows and deeper CRM automation. This update will bring richer webhook payloads with additional lead and engagement data, such as Instagram user ID, original comment, exact matched keyword, automation name, source information, and relevant timestamps. We'll also introduce additional webhook events beyond lead capture, giving automation platforms more opportunities to trigger actions based on Komently activity. For agencies and businesses using CRM platforms, we're planning deeper integrations with tools such as HighLevel, allowing captured leads to be automatically created or updated and connected to CRM workflows. Longer term, we plan to support two-way synchronization, allowing external platforms to send lifecycle updates, contact changes, unsubscribe information, and other relevant events back to Komently. The goal is to make Komently a flexible lead-capture and automation layer that connects seamlessly with the tools your business already uses.
Meta-Safe Opt-in Button Variations
Choose from a set of pre-approved, Meta-compliant opt-in button labels while preserving account safety and messaging compliance.
🇮🇹 Italian Language Support
Use Komently in Italian, including AI replies, lead capture prompts, opt-in messages, and the complete automation flow.
🇮🇩 Indonesian Language Support
Full Indonesian language support across automations, AI replies, email collection, and follower interactions for a native experience.
TikTok & LinkedIn Support
Connect TikTok and LinkedIn accounts to automate comments, DMs, lead capture, and other engagement workflows from a single platform.
Real-time Webhooks
Trigger outgoing webhooks instantly when a lead is collected and send lead data, Instagram username, source post, trigger keyword, automation name, and more to Zapier, Make, Albato, or your own applications.
Duplicate Automations
Duplicate any existing automation with one click to quickly create and modify similar workflows without starting from scratch.
Unified Cross Platform Automations
Create a single automation that works seamlessly across both Instagram and Facebook without needing separate automations.
Bring Your Own AI Key (BYOK)
Connect your own OpenAI, Anthropic, Gemini, or compatible AI API key to power AI-generated replies with your own usage and billing.
Voice Message Automation
Send voice messages as part of your Instagram and Facebook automation flows to create a more personal and engaging customer experience.
Localized Opt-in Messages
Customize the initial "Send me the access" message in your preferred language. Perfect for creators and businesses serving multilingual audiences.
Additional Instagram & Facebook Accounts
Scale beyond your plan by purchasing additional Instagram and Facebook account slots. Perfect for agencies and enterprises managing multiple brands, with support for up to 300 connected accounts under a single workspace.
Multi-Language Support
Use Komently in your preferred language. Arabic and German support are coming soon, making it easier for global teams to create automations, manage conversations, and navigate the platform in their native language.